Used truck distributor

Truck Inventory Search Agent

Find the right truck across hundreds — or thousands — of units, in plain language

Problem

A used-truck distributor running hundreds to thousands of vehicles in stock was bottlenecked on the sales side. Spreadsheet filters handled simple criteria like tonnage and body type, but vague, multi-axis requests across model year, mileage, body configuration, equipment, and service history fell back on veteran staff's memory — and new hires took a long time to come up to speed.

Approach

Structured vehicle metadata (model, year, mileage, body type, tonnage, equipment, service history) and built an agent that maps natural-language queries to structured conditions
Connected the agent to live inventory so it can distinguish "available", "in negotiation", and "in service", and only surfaces deliverable units
Designed a conversational UI where sales reps accept/reject candidates and narrow down iteratively

Outcome

Dramatic reduction in time-to-first-proposal after an inquiry
Faster ramp-up for new sales hires, less dependence on veterans
Surface "specs we don't have in stock" patterns from search logs as input for acquisition decisions